Frequently asked questions
Why have I been chosen?
You may remember taking part in the Crime Survey at some point over the last couple of years - this would have taken place in your home, with questions being asked by one of our interviewers. You may also have taken part in a follow-up interview over the telephone around 12 months ago. We have contacted you because you indicated during your previous interview that you may be willing to help us out again. We’re hoping you will be able to take part in another interview, this time over the telephone. We’re interested to know about any experience of crime you may have had over the last 12 months. Even if you haven’t experienced any crime, it will still be very helpful for us to speak to you.
The Crime Survey is widely considered to be the most important source of information about trends in crime. We rely on people’s help in taking part to be able to produce information about the extent and nature of crime in England and Wales.
Once an address has been selected for the study, we cannot replace it with another address. This means that we rely on the goodwill of those who have been chosen to take part in the survey.
How can I take part?
If you have been selected for the survey, you should have received a letter and/or email informing you about the survey. You may also have received an SMS text message. A copy of the letter can be downloaded here
The number we will be calling you from is +44 (0)204 557 5799.
You don’t need to do anything at this stage. An interviewer will call you over the phone in the next few weeks to arrange a convenient time for an interview.
We rely on people’s voluntary cooperation and are very happy to arrange appointments so that you can complete the interview at a time that suits you. The interviewer can make an appointment when they call. Alternatively you can call the Crime Survey information line (0800 051 0882) or email crimesurvey@veriangroup.com to request that the interviewer telephones you to arrange a suitable time for the interview to take place.
We are grateful that you have taken part in the past. To say thank you for your continuing support, if you take part again, we will give you a £10 gift voucher.
I haven’t experienced any crime,
should I still take part?
It is very important that we talk to people who may not have experienced any crime as well as those who have, to make sure that we have a balanced view. By talking to people from all types of areas the survey is able to give a true picture of crime for the country as a whole.
What happens to the information provided in the survey?
The results from the Crime Survey for England and Wales are published by the Office for National Statistics. The full results are published annually each July with quarterly updates published in January, April, July and October. The public can use the findings from the survey to understand for themselves what is happening to the level of crime in the country. Click on the link below to go to the publications of results on the ONS website.
Crime in England and Wales - Office for National Statistics (ons.gov.uk)